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Support

Maintenance and Support

In addition to the service you receive as a PacificWave Customer regarding your equipment purchased from us, you can take advantage of our contracted service and support options for your entire Audio Visual solution.

We can tailor a package best suited to your needs including any or all of the following:

  • Preventative Maintenance Visits
  • Hardware Repair
  • Help Desk Support
  • Remote Support with 4 , 8 or 24Hr Fix
  • Installation of Hardware and Software
  • Out of Hours Installation when required
  • Direct Account Manager Telephone Support for Urgent Issues

This is all handled from our helpful and friendly support desk - we will not put you in a queue and you will talk immediately to one of our engineers.

Contact our Sales staff to talk through your needs and gain the piece of mind that comes from this service.

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